CEO EA | E-commerce Operations Manager | HR & CSR Manager

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Associates degree

Last Active

March 8th, 2025 (yesterday)

Member Since

January 30th, 2017

Profile Description

CEO Executive Assistant | E-commerce Operations Manager | HR & CSR Manager

I'm a versatile professional with over 10 years of experience spanning customer service, operations, HR, and e-commerce. My background includes assisting CEOs, managing product listings, and leading customer service teams, all of which have given me a unique, holistic view of business success. Here’s how my skills break down:

Executive Assistant & Operations Manager
- 3+ years as a CEO assistant handling project & social media management, operations, and administrative tasks
- Skilled at coordinating workflows using tools like Google Sheets and Google Docs for effective management

E-commerce Business Operations Manager
- Specialized in managing product listings for stores across Australia, Spain, Germany, Italy, and the Netherlands
- Proficient in Shopify, PPSpy, and Poky, with a strong focus on optimizing listings using SEO-driven content- Experienced in supplier communication, gathering quotations, and ensuring product details and pricing are accurate

HR Manager
- Hands-on experience in recruitment, onboarding, employee relations, and policy development
- Built supportive teams and streamlined HR processes while assisting CEOs, ensuring smooth internal operations

CSR Manager
- 3+ years as a customer service manager with a focus on quality control and team leadership
- Proficient in using Gorgias and Zendesk and managing social media customer service to deliver prompt, friendly support

My attention to detail will make our job easier, and I’m here to assist you from A to Z to ensure tasks are always on track. Discipline, consistency, and patience are my tools, helping me deliver excellence in every project.

Let’s work together to drive your business forward!