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Are you been looking for a personal virtual assistant? Why you should select me as a personal virtual assistant? Hi, I am an experienced BPO customer service representative and shift lead/manager with 8 years of experience managing and overseeing operations and a skilled virtual assistant. As a Shift Manager, I developed a keen sense of responsibility and a deep understanding of how to manage time, resources, and personnel effectively. With the knowledge and experience I a

A dedicated professional with expertise in delivering exceptional customer service, fostering strong client relationships, and ensuring satisfaction at every touchpoint. Skilled in problem-solving, process optimization, and utilizing feedback to enhance customer experiences. Proficient in managing administrative tasks, addressing inquiries, and collaborating with teams to meet and exceed client expectations.

My commitment to customer satisfaction was evident as I addressed inquiries and complaints in alignment with company policies, providing timely resolutions. In this role, I effectively responded to business emails for eBay, Amazon, MyDeal, Catch of the Day, Kogan, and other platforms, ensuring swift and accurate communication. Additionally, I processed order dispatches and monitored shipments, both online and over the phone, ensuring that customers received their