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Customer Service Associate | Sales Clerk | Healthcare VA
Professional work attitude Average communication skills Willing to learn Average typing skills Computer literate Great listener and hardworker Instruction compliant
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Professional work attitude Average communication skills Willing to learn Average typing skills Computer literate Great listener and hardworker Instruction compliant
Excellent verbal, written and interpersonal communication skills -Ability to work independently and as part of a team -Pleasant voice - Highly motivated, results oriented
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no skill summary
I've been in BPO industry for 8 years. My most recent job is operations supervisor in BPO company. I am handling a team with 18 teammates. My task includes updating and coaching the team about the strengths and opportunities, monitoring the individual and team performance on a daily basis, and submit daily and weekly reports regarding the team performance and other deliverables. My main goal as a leader is to help the company and my team grow.
I bring expertise in training and development, having successfully delivered tailored programs to diverse employees/trainees, enhancing their skills and confidence. My customer service background has honed my ability to resolve inquiries with efficiency and empathy, maintaining high satisfaction levels. I excel in technical proficiency, particularly with Microsoft Office and call center tools, ensuring accuracy and productivity. Additionally, I am skilled in communication, problem-solving, and a
Hi I'm Junel Alex Tan Suganob, 30 years old , I want to part of your growing team. I hope you consider
My goal is to leverage my expertise in customer relations and problem-solving to deliver exceptional service to every client. As an efficient and effective Virtual Assistant, I utilize my strong communication, problem-solving, and organizational skills to ensure top-notch support.
Excellent communication skills and a passion for delivering top-tier customer service. Skilled in building rapport, handling objections, and closing sales over the phone. Adept at meeting and exceeding sales targets in fast-paced environments while maintaining high customer satisfaction. Proficient in CRM systems and sales techniques to optimize conversions. Motivated by achieving goals, continuous growth, and contributing to team success.
I have been working in the BPO industry for over a decade; I have experience and skills in Customer Service, Technical Support, Chat support, Email support, and Finance (chargeback and fraud, billing, and collections). I am also an expert in using Microsoft Office tools, and Google documents. I have experience in general administrative work and appointment setting. I am a team player and can work alone with less supervision. I always set short-term, and long-term goals at work to surpass my empl
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