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Customer Service Advisor II - CRM Operations
With over five years of experience as a Customer Service Advisor under CRM Operations (Salesforce), and four years of remote work expertise, I excel in providing top-notch customer support. My key responsibilities include:1. I address customer inquiries and resolve issues promptly, ensuring high customer satisfaction.2. I use Salesforce CRM to accurately update and maintain customer account information.3. I perform data entry tasks with high accuracy and attention to detail.4. I process and mana