Customer Service Specialist
With over 8 years of customer service expertise, I've helped businesses thrive in the ecommerce industry, answering real-time inquiries via call, email, or live chat using different Social Media platforms and through various CRMs like Gorgias and Shopify. Specializing in data entry tasks, managing database, and critical thinking to provide solutions to my customers' and clients' concerns. Skilled and competent in oral and written English communication. With leadership experience that honed my de