A+ Virtual Assistant | Customer Service & Admin PRO

Overview

Looking for full-time work (8 hours/day)

at $5.64/hour ($992.64/month)

Bachelors degree

Last Active

November 26th, 2024 (2 days ago)

Member Since

January 25th, 2022

Profile Description

Need a reliable, customer-focused, and detail-oriented Virtual Assistant to keep your business running smoothly?
Don't stress -- I've got you covered!

*With over 10 years of exceptional experience. I’m here to lighten your workload so you can focus on growing your business!

A highly skilled Virtual Assistant with extensive experience in customer service, general administrative tasks, and coordination roles. With a strong background in healthcare insurance, credit and collection, calendar management, and sales administration, I offer comprehensive support to ensure business operations run smoothly. I am well-versed in HIPAA guidelines and CMS regulations, providing secure and compliant healthcare services.

Here's what I can do for you!

>CUSTOMER SERVICE
Elevate your customer interactions with professional support via phone, live chat, and email.
-Respond to customer inquiries promptly
-Provide exceptional support
-Ensure a positive customer experience and strenghten your brand.

> US HEALTHCARE INSURANCE
I specialize in delivering seamless virtual assistance to healthcare professionals. With Knowledge in HIPAA guidelines & CMS regulations for Medicare and Commercial Plans.
-Insurance Verification
-Billing
-Eligibility and Benefits
-Authorization requirements and creation
-Claims process: EOB and denial
-Appeals

> ADMINISTRATIVE SUPPORT
I provide comprehensive administrative support to streamline your operations and enhance efficiency.
-Email management
-Calendar management
-Appointment scheduling
-Collaborative document management
-Data Entry and management
-File management
-Credit and Collection (AR)
-Purchase orders and Sales Invoice processing

>RESEARCH
I offer thorough and accurate research services to help you uncover valuable insights.
-Gather and analyze information
-Product research
-Lead generation
-Company research


TOOLS I USE:
GSuite
Microsoft Office
Excel/Google sheet
Canva
SAP Business One
Ring central
Avaya
Aircall
eFax
Zoho
Hydra2
Salesforce
Zoom
Microsoft Teams
Slack

Think you've found the right fit for your project?

Let’s collaborate to streamline your business operations and deliver outstanding results!

Drop me a message with a brief overview of what you need, and feel free to suggest a time that works best for you, and we'll make it happen. *wink*