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As a Customer Service Team Leader I'm a professional who is responsible for providing outstanding customer service by leading and motivating my team and developing loyalty programs to increase customer satisfaction.
Are you an employer seeking a versatile Filipino freelancer who can offer a world-class customer service for your business? Do you like to work with a self-starter individual who is meticulous and independent? If yes, continue reading. My name is Diana, and I have over fourteen years of customer service experience. I supported financial and e-commerce companies through phone, email and chat, specializing in fraud and risk. You can count on my patience and expertise to steer conv
Customer CareCold Caller / Appointment SetterSocial Media ManagerData EntryData ManagementLead GenerationVideo EditingGraphic DesignOnline Research40 - 50 WPM with 99 AccuracyApplications and Tools, websites I use:Google WorkspaceMicrosoft ExcelMicrosoft WordSlack, Outlook, WhatsApp, ZoomVoIP/Softphone - Avaya, Calltools, Callrail, Readymode, Vonage, RingCentral, DialpadAdobe Photoshop, Adobe Il
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Customer service professional with strong experience in email, phone, and chat support. Skilled in solving customer issues, handling charge disputes, and providing technical help. Quick to learn new systems, works well under pressure, and enjoys working with teams to improve processes. Detail-oriented, a good problem-solver, and dedicated to giving customers the best experience.
Photo editingVideo editingAudio mixingComputer literateBusiness and market planningOral and written communicationAcclimated with:o Adobe Photoshopo AdobeAfter Effectso Adobe premiere Proo Sony Vegas Pro
I am an experienced professional with over 10 years across diverse roles in data encoding, content moderation, and customer service. I spent 2 years at Sykes Asia as a Data Encoder for the JP Morgan Chase account, where I developed meticulous attention to detail and proficiency in handling sensitive data. Following this, I served 4 years at TaskUs as a Content Moderator for the Meta account, ensuring adherence to platform guidelines and maintaining a safe environment for users. I also have 4 yea
Communication Skills- excellent communication skills in both written and verbal.Multi-tasking- Can do documentation or some admin tasks while doing calls.Time Management- Completed a training for time management and is doing game plan every start of the shift.Organized- Managed emails properly to filter the most important tasks to be done in daily basis. Organizing tasks as well to meet deadlines and tasks are done on time.Writing and Typing Skills-Has an excellent
Dedicated customer service professional with extensive experience managing and resolving customer inquiries via email, phone and chat. Skilled in delivering exceptional support by providing clear and accurate responses, addressing concerns efficiently, and fostering positive customer relationships. Known for a strong attention to detail, excellent written communication, and a calm demeanor under pressure, committed to enhancing customer satisfaction and contributing to team success.
???? Reliable | Customer-Focused | Problem-Solver ???? Hi! I’m Maris, a dedicated Customer Support Specialist with 5 years of experience providing exceptional service through email, live chat, and phone support. I take pride in delivering fast, friendly, and effective solutions to customer inquir
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