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As a provider advocate in a healthcare account acts as a liaison between healthcare providers and the healthcare organization. My responsibilities are develop and maintain positive relationships with healthcare providers to address their concerns and ensure their needs are met, to assist providers with claims issues, inquiries, and billing and to serve as the main point of contact for providers, ensuring clear and effective communication. As a customer service representative (CSR) is the firs

VOB Representative (end to end RCM process)Verification of Benefits (all states USA insurances)Process Prior authorization and notification also Retro-AuthRequesting Medical RecordsChecking Doctor's Prescription with Insurance medical CriteriaChecking Eligibility and BenefitsOutbound calling and Portal checkingReviewing Patient information through EMR and CV toolCommercial Portal toolDME Supplies ShipmentCollecting Copays Deductable, Ou

I have 6 years of work experience in customer service in a BPO industry. This job taught me to be more compassionate and to be more goal-oriented towards customer service, which honed my skills, and being able to multitask, and my ability to manage conflict and deal with demanding individuals.

Dedicated Healthcare Virtual Assistant with experience in medical administrative support, insurance verification, prior authorizations, patient scheduling, and EHR/EMR management. Skilled in handling HIPAA-compliant documentation, task automation, and project management tools. A proactive professional with excellent communication, organizational, and problem-solving skills.

Hello, my name is Shaira, an experience customer service representative and quality analyst. Throughout my career, I’ve honed my skills in communication, problem-solving and time management, which I believe are essential for a successful virtual assistant. I excel at multitasking and thrive in fast-paced environments, which has taught me how to prioritize tasks effectively. My attention to detail ensures that I deliver high-quality work, whether it’s managing schedules, organizing files, or hand

Excellent spoken and written English Advanced Touch-Typist with 50-60 wpm Keen on details Willing to learn and excel in other skill set/proficiencies or of kind which could render growth potential and productive reinforcements to employer’s niche venture, especially involving Business, Financial and Healthcare WEB-Based Opportunities. Work Experience: COMMUNITY EMPOWERMENT FACILITATOR April 2015 - December 2015 National Driven Development Program with Dept. of Social Welfare & Development in

I have been in the BPO for more than five years now. I have gained extensive experience in customer service and problem-solving during my time in the industry. My strong communication skills and ability to adapt quickly have allowed me to excel in this fast-paced environment.I started as a sales representative for alarm systems and solar panels. We do outbound calls to homeowners who are willing to have it installed. Through this role, I learned the essence of

A hardworking and optimistic self-starter who is result oriented. Proven experience providing excellent customer experience and exceptional sales experience for businesses and customers in busy call center environments. An unwavering commitment to customer service and sales, with the ability to build productive relationships, resolve complex issues, qualifying leads, cold calling prospects and win customer loyalty. Effective in appointment setting and is really familiar with the sales funnel. S

I am a dedicated individual seeking a virtual job opportunity that will enable me to develop a new skill set while utilizing my present knowledge in data analysis, customer service, scheduling, lead generation, market research and other administrative tasks.I am skilled in communicating with customers over phone, email and live chat. I am open to trying new things and am committed to improving the efficiency of assigned tasks.I look forward to the chance to work with you,

5 years of data encoding experienceScanned documents and saved in the database to keep records of essential organizational information.Organized, sorted, and checked patient data input data against original documents.Corrected any data entry error to prevent later issues such as duplication or data degradation.