
Customer Support & Service Delivery Professional | Remote-Ready | Process Improvement & Account Management Expert
I am a customer support and service delivery professional with over 10 years of experience helping companies improve customer satisfaction, key account management, and process efficiency.Expertise in: Customer Support, Service Delivery, Account Management, Work Order Management, and Escalation HandlingTech Skills: Microsoft Office, SAP ECC, CRM Tools (Siebel CRM, Microsoft Dynamics 365)Remote-Ready: Experienced in working with global teams using Zoom, and Microsoft Teams<