Hire top-tier Email Support experts

Hi, I’m Almira , and I'd been in the BPO for more than 6 years handling different accounts and had experience working with Big Company. I am a self-directed learner with experience using Shopify., particularly in customer support and financial services. In my previous roles, I’ve assisted customers with everything from order tracking and managing refunds to resolving payment disputes and technical issues with sellers and buyers accounts. Also, greatly providing assistance in Retirement Plan Savi

Hire me! You won't surely regret it - Experienced Virtual AssistantAre you looking for a skilled and dedicated Virtual Assistant to elevate your business? As a freelancer, I provide quality and reliable Virtual Assistance, specializing in Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management, Email Handling, and other administrative tasks.I help international businesses grow their online presence with valuable content and strat

1. Proficient in Lead Generation and product search2. Customer service oriented (Email/Chat)3. Knowledgeable in Xsellco, Seller Central, Feedback Genius, Google Drive, Skype, Skubana, Jungle Scout, Tactical Arbitrage, Keepa Graphs, Canva, VideoPad4. Excellent Communication skills (written and verbal)5. Proficient in using MS Applications

I have a vast experience of customer service for the last decade. I also worked for Optum, which is part of United Health Group and was Subject Matter Expert, resolving complex and escalated member concerns.

Payments Account Manager(email base) - Supporting merchant services clients for a bank since October of 2023.Underwriter - 2 years experience of Mortgage Underwriting reviewing US consumer loans.Back-End Support - 1 and a half year as a support specialist for Mortgage Underwriting.Quality Analyst - 2 and a half year as a call monitoring QA reviewing phone calls between US based customer service and US based clients.Tech Support - 1 and a half years of experience taking calls for US based Telco a

-Experienced customer support representative with a demonstrated history of working in the outsourcing/offshoring industry.-Email, Live Chat, and Calls (Inbound & Outbound) Representative for 7 years-handling basic issues (billing, account, product & services information)-solving complex issues (account disputes, refund concerns & some technical concerns involving devices or equipment)-I have worked with company-provided CRM tools and Tawk to create a platform for chat su

As an employee for a BPO company, I understand how customer service works and has a background of how to communicate to American people. Provide resolution to all customers inquiries/concerns. I also follow work ethics and a team player.

We manage teams for our clientsWe help clients look for teams that can deliver their servicesWe schedule call between clients and teamsWe make proposals for the client Customer service representative for more than 4 yrs, handling sales and service, inbound and outbound support??Email support Adhoc QA, TL and Trainer

Data Encoding Online ResearcherInternet ResearcherConvert PDF into Excel/Word/Google SheetsRearrange pages and tablesSpreadsheet Data EntryExcel WorkHandwriting TranscriptionChat Support

- computer literate.- 70 wpm.- flexible.- 5 years of experience being a non-voice customer support agent/advisor.- 3 Years Email Support agent.- Respond and adapt to developing challenges and obstacles when under pressure calmly and logically to develop working solutions in a timely manner.- Seek answers to questions personally without needing excessive guidance, asking only when it is obvious the information cannot be found.- Achieved several recognitio