Admin & Operations Lead | Real Estate Admin VA

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelor of Public Administration

Last Active

December 18th, 2024 (6 days ago)

Member Since

May 28th, 2019

Profile Description

Hello there,
Thank you for visiting my profile!
With over 9 years of professional experience as a Real Estate Virtual Assistant (VA) and Customer Support Specialist, I have developed a deep understanding of the real estate industry and possess excellent customer service skills. I am dedicated to providing top-notch support to real estate professionals, ensuring their business operations run smoothly while delivering exceptional service to clients. My expertise lies in administrative tasks, customer support, lead generation, and database management. I am committed to delivering high-quality results, meeting deadlines, and maintaining clear and prompt communication throughout projects.
Services Offered:
Administrative Support:
-Managing calendars, appointments, and scheduling.
-Handling emails, correspondence, and documentation.
-Data entry, organization, and file management.
-Creating and formatting presentations, reports, and spreadsheets.
-Assisting with research and data collection.
Customer Support:
-Providing excellent customer service via phone, email, or chat.
-Answering client inquiries and addressing concerns promptly and professionally.
-Managing client relationships and maintaining customer databases.
-Assisting with the resolution of client issues or disputes.
-Handling client feedback and ensuring high customer satisfaction.
Real Estate Support:
-MLS data entry and management.
-Listing coordination and management.
-Coordinating property showings and appointments.
-Assisting with transaction coordination and documentation.
-Conducting market research and competitor analysis.
Lead Generation:
-Identifying potential leads through online research and data mining.
-Building and maintaining lead databases.
-Cold calling and prospecting to generate new business opportunities.
-Qualifying leads and scheduling appointments for real estate professionals.
Skills and Qualifications:
-Extensive experience as a Real Estate Virtual Assistant and Customer Support Specialist.
-Proficient in various real estate software and platforms, including CRM systems and MLS databases.
-Strong organizational and multitasking abilities, ensuring efficient project management.
-Excellent written and verbal communication skills, with a keen eye for detail.
-Ability to adapt to changing priorities and work well under pressure.
-Proactive problem-solving skills and a self-motivated work approach.
If you are seeking a reliable and experienced Real Estate Virtual Assistant and Customer Support Specialist, I would be delighted to discuss your needs further. Contact me today to see how I can contribute to the success of your real estate business.