An experienced professional with over fifteen years of involvement in giving efficient, and high quality service to several call center companies globally with a number of foreign clients.
Skilled in communicating with clients through various avenues of correspondence, with extensive skill in over the phone interaction and chat communication. Experienced in using several applications in online relations and eager to learn and use new tools that will get the job done.
Has had over four years of experience as a product trainer. Capable of managing a pool of resource, facilitating classroom discussions, carrying out modules, training and coaching, conducting team huddles and cascading product updates during the immersion and the nesting phase of newly on boarded employees.
Fifteen years experience in customer service and two years as tech virtual assistant. Goal-driven and results-oriented, I meet deadlines and respect commitments. Experienced in delivering critical reports required both by the management and their respective clients.
Experience: 1 - 2 years
Virtual Assistant Experience
Experience: 2 - 5 years
Product Trainer and Tech Virtual Assistant Experience
Experience: 2 - 5 years
Virtual Assistant Experience
Experience: 2 - 5 years
Product Trainer for 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
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