
Training and Development Staff
Goal Oriented, knowledgeable in MS Office, willing to work under pressure
There are 30+ Training and Development experts you can hire. Find the skills you need.
Goal Oriented, knowledgeable in MS Office, willing to work under pressure
I hold a degree in tourism management, training and development certifications and extensive work experience on Training and Development, BPO process, Retail Sales and Customer Experience. I am actively pursuing opportunities at esteemed organizations to leverage and enhance my acquired skills and knowledge. I am eager to contribute my expertise and experience towards supporting your company in realizing its goals, fostering meaningful professional growth.
Hey there! You can call me RA. If you are looking for someone who has Care and Sales experience, well that is me. I joined the two largest Telecommunications in USA and I am confident to tell you how to keep the customers. I am now part of Training Department, who helps new hire to learn about the line of business, equipped them until they endorsed to production floor. Not just that, partnering with Operations to help them target the metrics by conducting refresher trainings for the representati
I've been in the call center industry for 12 years. My experience in the industry includes training and development for the supervisory/management team as well as rank and file, curriculum development, and MS office, customer service, inbound/ outbound sales,lead generation, administration tasks. I work closely with HR when it comes to hiring potential employees. I have worked part time as an ESL teacher and an article writer. I am self-motivated and can work under minimum training and su
I'm a problem solver with skills in creating training programs for clients that want to move their people to certain outcomes. I treat every program as a solution to the pain points of learners. I also dabble into a little bit of data analysis from time to time, for example, when a client has an employee survey they want analyzed as part of their training needs analysis.
I am a Training Manager with years of experience in creating and facilitating content for program partners. I have created several modules that greatly helped frontline employees in one of the biggest BPO companies in the PH. My expertise are: Creating and developing curriculum Working with key stakeholders to understand needs Training needs analysis
Appointment setterCold callingSourcingRecruitingCustomer serviceSales
Highly skilled in coaching communication, leading teams, training and development, organizing logistics, managing social media, and providing great customerservice. Throughout my career, I've excelled in fast-pacedenvironments, consistently achieving excellent outcomes. With astrong creative touch, I eagerly take on new challenges.
I have a little under a decade of working in a BPO (Business Process Outsourcing) setup making myself adept, flexible and knowledgeable in a fast paced and competitive but fun environment while meeting all of my key performance indicators met. All of which required me to speak and be prominent in English; talking to customers over the phone, answering emails and speaking and training in front of a class.I have a vast experience in the Customer service business. I handled different line of
PROJECT MANAGEMENT Client Relations | People Management | Employee Engagement | Coaching & Mentoring | Microsoft Office | CRM Tools: Teamwork, Close.io, Hubspot, Keap, Salesforce, Zendesk | Administrative Tasks: Timecard Updates, Escalation Handling, Coaching Logs, Scorecard, End of Week Report, VA and Task Monitoring, SOP Creation, Project Management Tool Clean Up & Quality Check, Time Logs & Overtime Approval TRAINING & QUALITY Process Improvement | Content Creation & Development | Traini
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