Call Center Training and Development Manager/ CSR
I've been in the call center industry for 12 years. My experience in the industry includes training and development for the supervisory/management team as well as rank and file, curriculum development, and MS office, customer service, inbound/ outbound sales,lead generation, administration tasks. I work closely with HR when it comes to hiring potential employees. I have worked part time as an ESL teacher and an article writer. I am self-motivated and can work under minimum training and su