Pia
General VA | Customer Service | Bookkeeper
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
January 30th, 2025 (yesterday)
Member Since
January 7th, 2025
Profile Description
I have 4 years of experience as Customer Service. I handled International Accounts in US and CA. I have an experience in processing orders, billing, troubleshooting and general inquiries.I also have an experience as a Retention Specialist with a bit of upselling. I do negotiations with clients on what would fit their business. I handled VoIP and familiar with some CRM uses and navigation. I do clients auto attendant for their business and also setting up their schedule and client onboarding.
Can do:
- Customer Service (Inbound or Outbound)
- Can navigate VoIP for both Mobile App and Desktop App
- Familiarity with operating CRM
-
- Fluent in English both writing and speaking
- MS Office
- Computer Literate
- Basic video and photo editing
You can reach me at
Phone:
Linkedin:
>Skype ID:?
FB Account:
Top Skills
Customer Support » Sales Support » Account Retention
Experience: 2 - 5 years
Experienced Retention to customers. I can do negotiations and providing offers to keep clients in meeting their business needs.
Customer Support » Customer Service
Experience: 2 - 5 years
Handled Telco Accounts in BPO. Providing Technical Support from basic to advanced. Also handled VoIP — processing business owner’s auto attendant and telephone service.
Office and Administration » Account Management
Experience: 1 - 2 years
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: 1 - 2 years
Customer Support » Ecommerce » B2B
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: 1 - 2 years
Accounting » Bookkeeping
Experience: Less than 6 months
Office and Administration » Calendar Management
Experience: 1 - 2 years
Office and Administration » Multitasking
Experience: 1 - 2 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Marikina, Metro Manila
- Tests Taken
- DISC
- Dominance: 29%
- Influence: 34%
- Steadiness: 28%
- Compliance: 9%
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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