There are 5+ Account Retention experts you can hire. Find the skills you need.
4 years in BPO industry as Account Associateand Retention Specialist and 2years as outbound appointment setter/cold caller for b2b and b2c leads. Flexible in shifting schedule. Basiccomputer skills.
Employment Verification, Sales, Retention, Account Manager
I've been working in the BPO industry for more than 15 years now.I started as an Outbound sales agent offering Website Development and Search Engine Optimization available to Small to Medium Businesses in the U.S (US Website Builder).Then I worked as an inbound sales agent and customer service representative with Resorts and Condos International (RCI) for 2 years offering timeshare exchange and rentals for vacation, catering the United States and Canada.Aside from that, I also
If you're looking for a self-starter, someone who can manage multiple tasks without compromise to quality and productivity and has strong work ethic then you're looking at the right profile.I am highly organized, resourceful and quick to learn.As a multi-skilled Customer Service expert, I can help you in these areas:Customer ServiceAccount ManagementAdmin tasksExperienced in dealing with customers, finding their pain points and figuring out h
With an 8-year experience being a Sales and Account Retention Manager. Used to managing and developing accounts. I also have a 2-year experience being a Customer Service Specialist; also a 2-year experience as a Product Specialist; and a 1-year experience as Marketing Executive. I am a fast-learner and can easily adapt to any situation.Apart from my solid 13 years in the corporate world, I was also able to teach college students for 2 years.
I am an experienced Customer Service Representative with 5 years of expertise in the financial and telecommunications sectors. I have a strong background in providing excellent customer service through various channels, including phone, chat, and email support. My ability to explain complex products and resolve customer issues has resulted in high customer satisfaction ratings. I believe that exceptional customer service is crucial for the success of any business.
I have been in the BPO industry for more than 5 years and have supported different lines of businesses. As an account specialist, I sell the value of the customer's subscription to make sure that they appreciate what they have and what they pay for. I don't have much experience in excel since I worked as a full-time inbound customer service and technical support for the past 5 yrs. I am very open for anything that will help my employer grow their business. Most importantly, I am a curious being
> Sales Account Specialist Retention| Inspiro/Dish Sales Makati - April 2022 - Current • Taking inbound calls for disconnecting accounts. • Handle an irate customer that has bill concerns, equipment issues anything related to accounts service. • We process payment collections, sending technician visit, identify root cause of customer concerns. • Up sell for new contract to retain customers by offering credits and savings for eligible customers. • Cancelling customer accounts Customer
Dedicated and results-driven professional with a decade of B2B customer-facing experience, specializing in Order Management, Customer Success, Sales Account Management, and Renewals/Retention. Over the course of my career, I have honed my skills in effectively managing and nurturing client relationships, ensuring customer satisfaction, and driving revenue growth.
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