Virtual Assistant | Customer Support

Overview

Looking for part-time work (3 hours/day)

at $5.00/hour ($330.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (yesterday)

Member Since

November 11th, 2024

Profile Description

You're here because you want to ensure your virtual presence succeeds and your interactions are at their best, right? Well, I'm the dedicated ally you need – always attentive and fully committed.
With extensive experience delivering exceptional customer service in the financial and telecommunications industries, I’m now eager to apply my expertise in a dynamic role as a virtual assistant and customer support professional.

By bringing me on board, you'll reap these rewards.

-Managing schedules, calendar coordination, and appointment bookings
-Closing deals and resolving issues via phone, email, and live chat
-Handling data entry, CRM management, and maintaining organized records.
-Providing timely and effective email support, addressing customer concerns.
-Conducting research, preparing reports, and providing actionable insights.
-Efficiently managing customer inquiries across multiple communication platforms.
-Overseeing social media engagement, content creation, and posting.
-Ensuring high levels of customer satisfaction through prompt and professional service.
-Troubleshooting product issues and offering technical support when needed.
-Assisting with invoicing, billing inquiries, and payment follow-ups.

With my customer service experience and virtual assistance expertise, I am well-equipped to provide efficient support that will streamline your business operations. Let’s connect and take your business to the next level!