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Customer Service Representative (verbal and written), Customer relationship management (CRM software), IT Support Specialist (Helpdesk ticketing systems), Troubleshooting hardware and software issues, Technical Support Specialist
I have years of experience in customer service and technical support, helping customers through email, chat, and voice. As a subject matter expert, I’ve developed a deep understanding of troubleshooting and solving technical issues, ensuring a smooth experience for users. I've also worked in IT helpdesk, providing hands-on support and resolving technical problems quickly. I’m known for my strong work ethic and take my job seriously, always striving to get the best results for both customers a