Jeanit
Customer Service & Dispute Resolution Pro /Virtual Assistant
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
February 20th, 2025 (4 days ago)
Member Since
February 25th, 2024
Profile Description
Customer Support & Dispute Resolution Pro | Escalation Management & Coaching Expert
Struggling with escalations, customer disputes, or an overwhelmed support team? I can help.
Hi, I’m Jen, a customer service professional with a proven track record in handling high-level escalations, resolving disputes, and optimizing support processes to improve customer satisfaction. With experience at Chase Bank handling business accounts and Equifax (credit disputes for consumer accounts), I understand what it takes to turn frustrated customers into loyal advocates.
Why work with me?
I don’t just fix problems—I prevent them with smarter processes.
I transform customer service teams through training & coaching.
I know how to handle escalations & disputes with professionalism and care.
I help businesses improve efficiency while keeping customers happy.
Whether you needed an escalation expert, a dispute resolution specialist, or someone to streamline your customer support, administrative tasks like
Let’s chat about how I can add value to your business!
More power to your business!
Cheers!
Jen M.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
Customer Support » Customer Service
Experience: 10+ years
Customer Support » Customer Service » Conflict resolution
Experience: 10+ years
Other Skills
Office and Administration » Personal Assistant
Experience: 1 - 2 years
Coaching » Training and Development
Experience: 10+ years
Office and Administration » Team Leadership
Experience: 10+ years
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Calamba, Laguna (Region 4), Laguna
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 30
- Influence: 24
- Steadiness: 39
- Compliance: 7
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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