SEO Outreach & Customer Relations Associate

I have solid experience in phone support, handling customer inquiries, resolving issues, and ensuring a smooth and professional customer experience. Whether assisting with product questions, troubleshooting concerns, or guiding customers through solutions, I always maintain a friendly and patient approach.

Resolve customer issues and complaints in a timely and efficient manner. Process orders, returns, and exchanges according to company policies. Maintain detailed and accurate records of customer interactions and transactions. Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided. Collaborate with other departments to address and resolve customer concerns. Stay informed about product updates and company policies to provide accurate information to customers. Participate in training and development programs to enhance customer service skills.

I have hands-on experience in building and maintaining strong customer relationships, ensuring positive interactions at every touchpoint. From handling inquiries and resolving concerns to proactively engaging with customers, I focus on delivering excellent service and fostering long-term connections.

I assist in managing reports and tracking campaign progress, ensuring that all backlink efforts contribute to improved search rankings and website authority. My goal is to support the SEO team by streamlining processes, maintaining organized outreach efforts, and continuously learning about evolving link-building strategies.

I’m skilled in crafting well-structured responses, ensuring that each email is clear, concise, and personalized to the customer's needs. I also handle follow-ups, keeping track of ongoing issues to ensure timely resolutions and customer satisfaction.

I'm handling one account just to post and check if the account is balance.