Overview
Looking for part-time work (4 hours/day)
at $7.00/hour ($616.00/month)
Bachelors degree
Last Active
February 22nd, 2025 (2 days ago)
Member Since
July 3rd, 2023
Profile Description
A customer service professional with years of experience that caters various types customer demands.
Top Skills
Office and Administration » Admin Data Processing
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 10+ years
Other Skills
Customer Support » Email Support
Experience: 10+ years
Customer Support » Chat Support
Experience: Less than 6 months
• Responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. • Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems. • Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. • Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed. • Solve problems that are generally unstructured and require extensive use of conceptual thinking skills • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Clarify customer requirements; probe for understanding • Participate in activities designed to improve customer satisfaction and business performance
Office and Administration » Admin Data Processing » SAP
Experience: 2 - 5 years
Sales order creation Purchase order creation
Project Management » Trello
Experience: 1 - 2 years
Design » Graphic Design » Canva
Experience: 1 - 2 years
Marketing » Telemarketing » Outbound Calls
Experience: 1 - 2 years
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, METRO MANILA
- Tests Taken
- DISC
- Dominance: 32
- Influence: 32
- Steadiness: 30
- Compliance: 7
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.