Administrative Support Specialist, Customer Service
With nearly 9 years of proven success in the BPO industry, I am a seasoned professional skilled in delivering exceptional service across multiple channels—calls (inbound and outbound), chat, email support, sales, and technical support—all for leading US-based businesses. My ability to adapt to diverse lines of business while maintaining top-notch performance sets me apart. I’ve also excelled in managing financial accounts, spending a year mastering billing processes, account management, an