Virtual Assistant, Content Moderator, Email Support

My experience with Salesforce as an Email Support Specialist has equipped me with the skills and expertise to manage customer inquiries effectively, improve support processes, and enhance overall customer satisfaction.

Proficient in delivering exceptional customer service through various channels including chat and email. Adept at resolving customer inquiries and issues promptly and professionally, ensuring high levels of customer satisfaction.

My experience as a content moderator in a marketplace environment has equipped me with the skills and knowledge to ensure platform safety, maintain high content standards, and provide exceptional user support.

Solid foundation in marketing principles, strategies, and tactics. Knowledgeable in market research, consumer behavior, and marketing communication, applied through coursework and practical experiences.

Previous Email Management as well as Email Support

Meticulous in reviewing content and information to ensure accuracy and compliance with guidelines. Strong focus on detail to avoid errors and maintain quality standards.

Expertise in prioritizing tasks, managing multiple projects simultaneously, and meeting tight deadlines. Efficient in organizing work to maximize productivity and ensure timely completion.

As a former working in a clerical jobs, Calendar Management is one of the skill I learned.

Skilled in managing and resolving conflicts effectively. Adept at mediating disputes and finding mutually agreeable solutions to maintain positive relationships.