
Teamworking skills, Organization skills, Strong communication skills, Attention to detail, Strategic thinking
Team Leader Concentrix Manage and lead a team of up to 18 employees. Attend back?to?back meetings (site huddle, calibration with quality, training, one on one with manager) Conduct performance acceleration huddle, cascade program updates and incentives AHT Interval Manager Take supervisor escalations if necessary (including manager call) Follow up on customer to ensure all issues are resolved Coach and help develop team members; help resolve dysfunctional behavior Create action plans t