Ethel

Virtual Assistant

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Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelors degree

Last Active

November 29th, 2024 (3 days ago)

Member Since

November 18th, 2019

Profile Description

Are you looking for an Professional Administrative Assistant and Client Management Expert?
Your search ends here!
I have over 9 years of professional experience as an Administrative Assistant in Education and Freelancing industry. I have earned solid skills and knowledge to provide excellent customer service. I gained training certificates about General Virtual Assistance. 
The services I provide to my clients as their Administrative Assistant were: 
????Monitored the staffs and clients details via CRM 
????Managed the staffs via CRM 
???? Handled Email support and Phone support 
???? Organized customer data (Data Entry) 
????Document Preparation using different MS Office 
???? Provided fast and accurate solutions through my 80 WPM 100?curacy 
???? Possessed soft skills/communication skills to provide an emotional connection with the clients, and ask open-ended probing questions to meet the needs of the clients and staffs. 
Tools that I am expert with: 
???? Zendesk
????IT Glue
????ZOHO CRM
????LMS
???? Hubspot
???? Google Workspace
???? Microsoft Office
????Microsoft Teams
  My Clients love and trust me because: 
???? I am equipped with the tools necessary for smooth work: headsets (Logitech), a laptop and a PC, main and backup internet (with more than 50 Mbps), and power backup. 
???? I am PROACTIVE and PRODUCTIVE 
???? I Conduct Business with HONESTY AND INTEGRITY 
???? No ATTENDANCE ISSUES 
???? My Customer Satisfaction rate is consistently above the target 
???? I Beat the Deadlines
???? I Respect my clients' busy days 
????I provide quick and accurate resolutions/results 
???? Fast tool navigation skills
Hire me today, and together we'll deliver world-class customer service. Let's schedule a discovery call to discuss how I can add value to your company. Just leave me a message with a convenient time, and I'll be there! Talk to you soon!  

Basic Information

Age
33
Gender
Female
Website
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Address
sta. rosa
Tests Taken
IQ
Score:  110
DISC
Dominance: 26
Influence: 18
Steadiness: 35
Compliance: 21
English
B2(Upper Intermediate)
Government ID
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