I have worked for a BPO company for 8 yrs as a Quality Assurance Specialist. I specialize in scoring calls based on the guidelines that the company has set forth. I am also more than capable of giving objective and performance improvement feedback. I also have experience as a QA Lead, it was my task to interview, train and make sure that they are up to par before they get endorsed to a team.
I have been a Product Specific Trainer/Team Lead for a BPO company for 3 yrs. I have a lot of experience on inside-the-classroom training/production floor dialing as well as handling training for leadership improvement. My attention to detail and time management would be a great advantage when it comes to making sure that all the work that I do will be of great quality and delivered in a timely manner.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.