Current Employment Status:
Hired Part Time on May 29, 2024
1.) I worked for a well-known English-editing company for more than nine years. I was a senior mailbox monitor, an admin assistant, and an IT staff (multi-task). I was responsible for handling clients' inquiries on our services via e-mail, assigning different article documents to different editors nationwide, and troubleshooting some technical issues on our database (Zoho Creator, Zoho Recruit, Zoho CRM). We also use Google Sheets/drive for backup purposes. I had handled lots of different tough clients' complaints. I was also the one who was in charge of training newly hired mailbox monitors. Lastly, we used Slack to communicate with our team.
2.) I also have experience using WordPress as a Webmaster and supporting several clients using different builders like Elementor, Oxygen, Divi, Gutenberg, Avada, WPBakery, Beaver Builder, and WPBuilder.
3.) I also worked as an eBay Manager, I did manual listing, searching and writing the product description, searching for a suitable price for the item, enhancing the images, shipment tracking, and replying to some clients inquiries.
4.) I also worked as a Social Media Manager, I used the Hootsuite application to do posting on several social media accounts on a daily basis.
5.) I have some experience in online IT support by updating websites through Filezilla and assisting some technical issues using Chrome Remote Desktop.
6.) I also have some experience using chat support system (Tawk.to) and ticketing support system (OSticket).
7.) I also worked as a Marketing Manager and SEO Developer.
I am a self-motivated person. I love to encourage people, to find solutions, and to try new things. I am loyal and honest. Furthermore, I am willing to share my ideas to others.
Skills Summary:- Web Development (PHP, Javascript, HTML5)- Wordpress - Photoshop- Canva- Data Entry- E-mail Support- Chat Support- MS Office-Gmail-Google Drive (Docs, Drive, Calendar and Sheet) - Filezilla - Chrome Remote Desktop - Hootsuite - Tawk - Autoresponder - Shopmaster - eBay - Amazon - Aliexpress - Banggood - Chinabrands - Taobao - Shopify- Zoho CRM, Zoho Recruit, Zoho Creator
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
I supported several Wordpress websites using Elementor, Divi, Oxygen, Gutenberg and Avada builders.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
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