Anna

Administrative VA, Cust Service, Technical Support, Writer

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Overview

Looking for full-time work (8 hours/day)

at $6.20/hour ($1,091.20/month)

Bachelors degree

Last Active

March 17th, 2025 (yesterday)

Member Since

July 8th, 2017

Profile Description

I have amassed diverse experience across various industries over the years. Starting as a Customer Service Representative at RMH Teleservices Asia Pacific Inc., I assisted customers with cellphone-related inquiries and service upgrades. Transitioning to Technical Support Representative roles at Convergys and Telus International Philippines, I addressed technical issues, contributed to process development, and provided training to new associates. My stint as a Customer Service Representative at Concentrix Daksh involved managing customer inquiries and processing sales transactions for Sprint. Later, as a Technical Support Representative II at AOL, I provided technical assistance and contributed to new associate training at Telus International Philippines. Venturing into freelance work, I explored content creation as a Content Writer, Copywriter, and Ghostwriter, emphasizing originality and adaptability. Subsequently, at Merchbar, I managed fan support escalations and crafting engaging content for communications. Most recently, as a Real Estate Agent VA at VirtuSupport Pro, I handled administrative tasks and created marketing content. Throughout these roles, I've developed strong communication, problem-solving, and organizational skills, adapting seamlessly to various tasks and responsibilities.