With a solid background in customer support, property management, and real estate leadership, I bring a unique blend of skills to any team. My experience includes:
- **Team Leadership in Customer Support:** For 6 years, I have successfully led teams to enhance customer satisfaction, streamline communication processes, and implement effective support strategies. This role honed my ability to train and motivate tea
- **Property Management Expertise:** Throughout my four years in property management, I gained extensive experience in overseeing the daily operations of various properties. My role involved maintaining high standards for property upkeep and ensuring that every guest had a memorable and satisfying experience. I focused on fostering strong relationships with short-term rental owners, helping them maximize the potential of their investments. Additionally, I developed skills in social media management and created effective
- **Real Estate Leadership Experience:** I have 8 years of experience as a Real Estate Lead Manager, during which I also became a team manager. I specialize in gathering information from homeowners and have strong communication skills. I have been recognized as a top lead manager and have assisted my clients in training and hiring new virtual assistants.
In addition to my practical experience, I am committed to continuous learning and professional development, always looking for ways to improve processes and deliver exceptional results. I thrive in dynamic environments and am passionate about fostering positive relationships with clients and colleagues alike.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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