Jose
VA I eCommerce I Real Estate I CSR I Manager I BPO
Verified
With Timeproof
Overview
Looking for full-time work (10 hours/day)
at $5.00/hour ($1,100.00/month)
Bachelors degree
Last Active
November 18th, 2024 (5 days ago)
Member Since
January 20th, 2017
Profile Description
I'm an experienced customer service representative with a firm grip on the English language, both spoken and written, a fast learner, an efficient worker that focuses on quality, and needs minimal to no supervision when working.
I have over a decade of experience working in a Call Center and transitioned to a home-based setup. As a Customer Service and Technical Support Representative, I have done: Basic to advanced troubleshooting over the phone and through e-mails and chat, Answered billing and account queries for customers, Processed Orders and Deliveries, Data Entry, and Appointment Setting.
My last corporate job was an Assistant Operations Manager in a BPO company.
I'm Six Sigma Certified (black belt) and had other Supervisory Certifications with Ontrac and Guthre and Jensen.
My technical skillset involves Advance Knowledge of Microsoft Office, Global Distribution Systems, Airline Booking and Ticketing, Travel Agency and Web Support, Real Estate, Telemarketing, and Mortgage. I'm versed with Zendesk, LiveChat, Dialer, and other online tools.
I look forward to discussing my qualifications further and can be reached by
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Sales Support
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Marketing » Email Marketing
Experience: 5 - 10 years
Professional Services » Management Services » Business Management
Experience: 5 - 10 years
Real Estate » Lead Generation
Experience: 2 - 5 years
Basic Information
- Age
- 41
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Enrile, Cagayan
- Tests Taken
- IQ
- Score: 131
- DISC
- Dominance: 49
- Influence: 12
- Steadiness: 26
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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