Overview
Looking for full-time work (8 hours/day)
at $12.00/hour ($2,112.00/month)
Associates degree
Last Active
February 20th, 2025 (3 days ago)
Member Since
November 30th, 2024
Profile Description
I worked for a BPO industry for the last 15 years. I handled various accounts from customer service, technical support, logistics, financial, law firm, social media account, and healthcare. I also had a chance to handle a team for 3 accounts as a Supervisor. I stayed for a healthcare account longer compared to others that I worked with. I am equipped in handling reporting tools, google application and several communition tools (gsuite, etc.)
Top Skills
Customer Support » Customer Service
Experience: 10+ years
This is my expertise in dealing with clients, customers, members since I've been dealing with multiple blended accounts.
Other Skills
Professional Services » Legal Services
Experience: 1 - 2 years
I worked for a law firm account which is Dr. Bill Latour. My responsibility is assistance to clients who are applying for an SSDI or SSI. We do the evaluation of their documents and doing follow up with the Social worker.
Customer Support » Technical Support
Experience: 2 - 5 years
I handled telco account, internet provider and prepaid phone accounts. I also had a background for upskill since it was a bonus if we were able to market something to the customer. Usually, it is more of troubleshooting and tech visit calls.
Customer Support » Healthcare
Experience: Less than 6 months
This is the longest account that I worked for. I have various experiences in doing the verification of benefits, Claims calls, Insurance billing and even collections.
Customer Support » Social Media Moderation
Experience: 1 - 2 years
I had a chance to work for Meta which is one of the social media platform. I handled ads review. Initial contact through clients is by chats and phone call (outbound) if necessary.
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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