VA | Customer Support | Local SEO

Overview

Looking for part-time work (4 hours/day)

at $9.09/hour ($800.01/month)

Bachelors degree

Last Active

December 23rd, 2024 (2 days ago)

Member Since

December 4th, 2016

Profile Description

An adaptable and detail-oriented Virtual Assistant with a strong background in customer support and local SEO. Skilled in managing client interactions, providing excellent customer service, and optimizing local online presence to drive visibility and growth for businesses.Key Responsibilities:Customer Support: Handle customer inquiries via email, chat, or phone, ensuring prompt and effective resolution of issues. Provide product or service information, troubleshoot problems, and maintain a high level of customer satisfaction.Local SEO: Conduct keyword research, optimize local listings, and manage Google My Business profiles. Implement strategies to improve local search rankings, monitor online reviews, and ensure accurate business information across directories.Task Management: Organize and prioritize daily tasks to support client needs efficiently. Utilize project management tools to keep track of deadlines and Upgrade to see actual infomunication: Maintain clear and professional communication with clients and teaUpgrade to see actual infombers. Provide regular updates and reports on customer support and SEO performance metrics.Technical Skills: Proficient in SEO tools (e.g., Google Analytics, Google Search Console, Moz, SEMrush), customer support platforms (e.g., Zendesk, Freshdesk), and project management software (e.g., Asana, Trello).Problem-Solving: Capable of identifying issues and proactively finding solutions to enhance customer experiences and improve local SEO efforts.