A seasoned professional with over 15 years of experience in customer service and project management, specializing in customer satisfaction, team leadership, and operational efficiency. Proven expertise in managing accounts, financial transactions, and CRM platforms across diverse industries. Adept at leading remote teams, resolving complex customer issues, and optimizing processes to meet company objectives. Strong background in HVAC, e-commerce, dispatching, and telecommunications, with a commitment to maintaining high standards of service and confidentiality. Recognized for consistently exceeding targets and delivering results in fast-paced environments
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: Less than 6 months
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