
CSR, GSR, Property Management, and CS E-commerce
Dedicated Customer Service Professional with over seven years of combined experience in customer service, guest relations, and property management. In my previous roles as a Guest Service Representative for a leading Airbnb property management company and as an E-commerce and Customer Service Representative, I:- Achieved a 95% guest satisfaction rate by promptly addressing inquiries and resolving issues.- Led a team of 16 customer support agents, implementing traini