Geian

Virtual Assistant| Professional Customer Service|Admin Assis

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 20th, 2025 (2 days ago)

Member Since

June 10th, 2024

Profile Description

You're on the right profile!

Hello. I am Upgrade to see actual info but you can call me Kath. I am a highly skilled and versatile Virtual Assistant and Customer Support Representative with experience of providing comprehensive administrative support and exceptional customer service. I am adept at managing multiple tasks, resolving customer issues, and ensuring smooth day-to-day operations for businesses. My proficiency in various software tools, along with my strong organizational and communication skills, allows me to deliver efficient and effective support. 
Here are the things I can do to help your business: Customer Support, Social media management, Email management, Chat support, organizing files and calendars, creating content, and Quality Assurance. 

Top Skills

Professional Services » Management Services » Sales Management

Experience: 6 months - 1 year

Processing deposits, withdrawals, and payments efficiently and accurately. Assisting customers with account inquiries and resolving issues promptly. Cross-selling bank products such as loans, credit cards, and savings accounts

Customer Support » Email Support

Experience: Less than 6 months

Consistently received high customer satisfaction ratings and positive feedback. Successfully managed high volumes of customer inquiries during peak periods

Customer Support » Chat Support

Experience: 6 months - 1 year

Processing orders, returns, and exchanges, and maintaining accurate customer records.

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 6 months - 1 year

Managing customer inquiries and complaints via phone, email, and live chat. Providing detailed information about products and services to customers.

Office and Administration » Quality Assurance

Experience: Less than 6 months

Marketing » Copywriting » Email Copywriting

Experience: Less than 6 months

Customer Support » Sales Support

Experience: 6 months - 1 year

I help my previous company with marketing strategy such as offering insurance, and credit cards.

Basic Information

Age
26
Gender
Female
Website
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Address
MALAYBALAY CITY, BUKIDNON
Tests Taken
IQ
Score:  116
DISC
Dominance: 38%
Influence: 21%
Steadiness: 26%
Compliance: 15%
English
C2(Advanced/Mastery)
Government ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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