Dedicated and results-driven customer service and sales professional with over 10 years of experience across diverse roles in customer support, quality assurance, and virtual assistance. Skilled at leveraging CRM tools, such as Sales Force, GHL, and Citrix, for effective client relationship management and ensuring high standards in customer interactions. With a proven track record in sales, collections, and dispute resolution, I excel at fostering customer satisfaction and loyalty while driving sales growth. Adaptable and fast-learning, I am proficient in communication tools like Slack, and skilled in the Google Suite for efficient scheduling and task management. My experience includes mentoring colleagues to enhance sales capabilities, underscoring my commitment to teamwork and continuous improvement. I am enthusiastic about contributing my strong work ethic, customer-centric approach, and keen problem-solving skills to drive organizational success.
Experience: 10+ years
Excellent verbal and written communication abilities. Strong ability to manage and resolve customer inquiries and complaints.
Experience: 1 - 2 years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
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