A+ Virtual Assistant | EXCEPTIONAL SUPPORT to the busy CEO

-Manage and maintain the CRM database. -Ensure the accuracy of customer information. -Segment customer lists based on behaviors like past purchases and website interactions. -Develop targeted marketing campaigns based on data insights. -Monitor the CRM’s performance, and generate reports to track effectiveness.

Develop and implement administrative policies and procedures to streamline operations. Manage office supplies and equipment inventory, ensuring adequate stock levels. Coordinate office events and meetings, including scheduling, logistics, and follow-up. Oversee the maintenance of office facilities and equipment, ensuring a safe and efficient working environment. Handle administrative tasks such as processing paperwork, managing correspondence, and maintaining records. Collaborate with other departments to support organizational goals and objectives. Provide administrative support to senior management as needed. Conduct performance evaluations and provide feedback to administrative staff. Identify areas for process improvement and implement solutions to enhance efficiency.

As a CEO personal assistant, I supported the CEO in managing their daily tasks, scheduling appointments, coordinating meetings, handling correspondence, and ensuring smooth communication within the organization. I played a crucial role in providing administrative support to the CEO, enabling them to focus on strategic decision-making and high-priority tasks.

Content Creation: Ability to create engaging and relevant content tailored to specific platforms (text, images, and videos). Strategy Planning: Developing and implementing social media strategies that align with business goals. Analytics and Reporting: Tracking performance metrics and analyzing data to adjust strategies for better engagement and ROI. Platform Management: Proficient in managing various social media platforms such as Facebook, Twitter, Instagram, LinkedIn, Pinterest, etc. Community Engagement: Responding to comments, messages, and managing audience interactions to build community and customer relations. Hashtag and Trend Research: Using research tools to identify trending hashtags and topics to increase content visibility. Advertising: Creating and managing paid advertising campaigns on social media, including targeting and budget allocation. SEO Knowledge: Understanding how social media impacts search engine optimization and integrating keywords into social content. Branding Consistency: Ensuring that all social media activities align with the company's brand identity and message. Crisis Management: Ability to handle negative feedback and public relations issues calmly and professionally.

In my 2 years of experience in HR management, I have successfully led recruitment efforts, managed employee benefits and payroll processes, and facilitated training and development programs. I am skilled in handling employee relations issues, implementing HR policies and procedures, and using HR analytics to drive strategic decision-making. My passion for creating a supportive and engaging work environment has been instrumental in fostering a culture of collaboration and continuous improvement within organizations.

-Process invoices and reconcile accounts payable transactions within QuickBooks. -Maintained vendor relations and managed payment schedules. -Verify the accuracy of billing data and revise any errors. -Prepare financial reports related to accounts payable for management review.