Experienced Virtual Assistant with expertise in E-commerce, Customer Service and Executive Support. Are you an entrepreneur or executive in need of reliable assistance to streamline your E-commerce operations and executive tasks? With years of experience, I offer a diverse skill set to support your business goals. I specialize in managing online stores, optimizing product listings, and providing excellent customer service. Additionally, I excel in executive tasks such as calendar management, travel coordination, and project management. Let's collaborate to enhance your E-commerce business and executive productivity. Ready to optimize your operations? Let's connect!
Tools I utilize
- SellerAmp SAS
- RevSeller
- Keepa
- DS Amazon quick view
- Amazonia right click
- Amazon scout calculator
- Restricted/Hazmat
- AZinsight
- FBA multi-tool
- Amazon rank chrome extension
Hard core skills:
- Keepa Master
- Amazon FBA
- Amazon Online Arbitrage
- Amazon Product Researcher
- Amazon Wholesale
- Google sheets, slides, & docs
- Canva Application
- Customer Support Mastery
- Conflict Resolution
- Ticket Management & Prioritization
- CRM Management
- Help Center & Knowledge Base Creation
- Data Entry & Documentation
- Performance Reporting & Analytics
- Process Improvement & SOP Development
- Escalation Handling
- Upselling and Cross-Selling Strategies
- Workflow Automation
Soft mastered-skills:
- Attentive to details
- Proactive
- Time management
- Dependability
- Integrity
- Excellent English Communicator
- Problem-solver
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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