A passionate and results-driven professional from Caloocan City, Philippines, with a knack for delivering exceptional service and bringing structure to chaos. With over a decade of experience in the BPO industry, I’ve climbed the ranks—earning two promotions as a Subject-Matter Expert and stepping into a Team Leader role.
But my expertise doesn’t stop there. I’ve also been an ESL tutor, helping Japanese students master English, and a Virtual Assistant, where I supported US-based clients with customer service and administrative tasks. My background in Mass Communication from Far Eastern University, paired with specialized training in General Virtual Assistance (GVA) and E-commerce, has shaped my ability to communicate effectively and streamline workflows.
I excel in customer service,
I’m always eager to learn, collaborate, and take on new challenges. Let’s connect—I’d love to contribute to your team’s success!
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 6 months - 1 year
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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