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Google Workspace Admin, Customer Engagement, Technical suppo
IT Analyst by profession, with over 10 years of intensive experience with BPO, Customer Service, Technical Support, and Case Management. Knowledgeable with business improvement, value stream mapping, and project management. Level 2 Desktop Support - equipped with basic desktop, and remote support, configuration and installation. Knowledge on CISCO Network, LAN Configuration, PC Hardware and Software Support. Operations - was able to work for companies like Linksys, Vonage, Time Warner Cab