Customer Service PRO and Dedicated Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.40/hour ($1,478.40/month)

High school diploma

Last Active

November 29th, 2024 (3 days ago)

Member Since

October 7th, 2023

Profile Description

I am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual infoñUpgrade to see actual info, a Virtual Assistant specializing in Executive Assistance, Business Analysis, Data Management, and Medical Billing. With experience supporting C-level executives and managing complex projects, I bring a blend of strategic planning, meticulous organization, and data-driven decision-making to optimize business operations.

My expertise spans across:
- High-Level Executive Assistance: Proficient in managing calendars, inboxes, travel arrangements, and prioritizing tasks to streamline daily operations for busy executives.
- Business Analysis & Data Management: Skilled in creating and maintaining dynamic dashboards, performing data manipulation, and ensuring data accuracy for informed decision-making.
- Medical Billing & HIPAA Compliance: Certified in ICD-10, CPT, and HCPCS coding systems, with hands-on experience in claims processing, insurance verification, and maintaining HIPAA-compliant records.
- Customer Engagement: Adept at enhancing customer satisfaction and retention through proactive communication and efficient problem-solving.

I leverage tools such as Google Workspace, Microsoft Products, Notion, Slack, and Zoom to ensure seamless remote collaboration. My track record includes reducing decision-making time by 25%, improving user satisfaction by 10%, and increasing training effectiveness by 20%.

I am passionate about driving efficiency, enhancing customer experiences, and contributing to the success of the organizations I work with. If you’re looking for a dedicated Virtual Assistant with a proven ability to manage high-stakes tasks and optimize business processes, I’m here to help you achieve your goals.

Let’s connect and explore how I can support your business.

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