Senior Customer Service handling escalations, Medical Insurance Customer Service, Appointment Setter, Cold Caller, Lead Generation
Dedicated and detail-oriented aspiring Virtual Assistance with over 8 years of experience in customer service and administrative support. Proven expertise in managing diverse tasks, including appointment setting, lead generation and order processing using Oracle systems.Skilled in effectively communicating with clients and stakeholders, I have a strong background in handling inquiries related to prescription benefits and billing issues in the healthcare sector as a Senior Customer Service