Joanna
Virtual Assistant | Customer Service | Admin Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.70/hour ($1,355.20/month)
Bachelors degree
Last Active
March 6th, 2025 (yesterday)
Member Since
June 22nd, 2023
Profile Description
Feeling overwhelmed with everything on your plate?
I get it—keeping up with daily tasks can feel like a never-ending cycle. The little things pile up, and before you know it, you're buried in admin work instead of focusing on what matters.
That’s where I come in. With over 10 years of experience in customer service, debt collections, administration, and virtual assistance, I know how to keep things organized and running smoothly.
My goal? Take those time-consuming tasks off your hands so you can stress less and focus on what’s important.
How I Can Help
Virtual Assistance – Need help scheduling appointments, organizing documents, or managing
Customer Service & Sales – With a strong background in cold calling, debt collection, and sales, I can help strengthen customer relationships and increase revenue.
Skills & Tools I Use Daily:
-Google Suite (Sheets, Docs, Drive)
-Microsoft Office (Excel, Word, Outlook, PowerPoint)
-Canva & ChatGPT
-Social Media Management
-Call Center Software (RingCentral, Five9, NICE, Aspect)
-CRMs (HubSpot, Mailchimp)
-Project Management Tools (Trello, Slack)
-Virtual Meeting Platforms (Webex, Zoom, Google Meet)
If you’re ready to free up your time and work with someone who’s reliable, detail-oriented, and easy to communicate with—let’s talk! I’d love to see how I can support you.
Looking forward to connecting!
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Customer Support
Experience: 10+ years
Experienced Customer Support professional skilled in active listening and effective communication. Proven problem-solving abilities and adaptability in fast-paced settings. Committed to providing excellent assistance, building strong customer connections, and contributing to company success.
Marketing » Telemarketing » Outbound Calls
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Proficient in Microsoft Excel, I specialize in advanced formulas, PivotTables, and data visualization.
Office and Administration » Data Entry
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 6 months - 1 year
Office and Administration » Google Sheets
Experience: 2 - 5 years
Office and Administration » Calendar Management
Experience: Less than 6 months
Office and Administration » Travel Planning
Experience: Less than 6 months
Office and Administration » Debt Collection
Experience: 5 - 10 years
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- ANGELES
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 36%
- Influence: 19%
- Steadiness: 24%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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