Executive Virtual Assitant|Medical Virtual Assistant| CSR 

My training experience with Prosper Real Estate has equipped me with the essential skills and expertise required for the Property Management Specialist role. Throughout the program, I gained valuable hands-on experience in efficiently managing rental properties, handling guest cards, coordinating property viewings, and resolving maintenance issues. I am also proficient in using property management tools such as Appfolio, Ring Central, and Jivo Chat. I can also utilize Google Docs and Spreadsheets to enter data.

Having worked as a healthcare customer service representative, I have refined my abilities to handle a large volume of calls, resolve customer complaints professionally and proficiently, and navigate healthcare electronic medical record software. I prioritize patient confidentiality and adhere to local and HIPAA regulations. My communication and teamwork skills are exceptional, allowing me to work collaboratively with other departments to maintain excellent customer service even during busy periods. I am enthusiastic about applying my expertise to a new position in healthcare customer service or a related field.

With my previous experience providing assistance to American Express cardholders, I have developed skills in handling various travel-related needs, including booking flights, hotels, and rental cars. I am proficient in answering customer inquiries regarding travel itineraries and ensuring accuracy and attention to detail when entering customer information into the system. Moreover, I am capable of navigating and troubleshooting various travel-related websites and systems. My experience and skills position me well for a role in travel support or customer service where I can continue to excel in assisting customers with their travel needs.