Kathleen

General Virtual Assistant | Detail-Oriented

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

March 4th, 2025 (yesterday)

Member Since

February 24th, 2016

Profile Description

Hi there! If you're looking for a dependable and detail-oriented Virtual Assistant, I'm here to help. While I may be new to the VA industry, I bring a strong background in customer service, administration, and research—skills that make me a great fit for remote support. 

I’ve worked in retail, healthcare, and hospitality, so I know how to stay organized, communicate effectively, and adapt quickly to different tasks. Whether it’s managing emails, handling schedules, researching information, or assisting with social media, I’m here to make your workload lighter and your business run more smoothly.

How I can help you:
? Organizing and responding to emails professionally
? Managing your calendar and scheduling appointments
? Conducting research and compiling reports
? Assisting with social media posts and engagement
? Data entry and file management for easy access
? Providing customer support with a friendly approach

Tools I’m Familiar With:
? Google Workspace (Docs, Sheets, Drive, Calendar)
? Microsoft Office (Word, Excel, Outlook)
? Canva (Basic Graphic Design)
? Trello, Asana, Notion (Task & Project Management)
? Slack, Zoom, Skype (Communication)

I am eager to contribute and grow with your business. 

Let’s connect and discuss how I can support you!

Top Skills

Experience: Less than 6 months

✅ Provide exceptional customer support via phone and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction. ✅ Assisted with order tracking, refunds, replacement, and returns while maintaining a high level of professionalism and efficiency. ✅ Utilized problem-solving skills to handle complex situations, demonstrating empathy and a customer-focused mindset. ✅ Adapted quickly to new tools and procedures in a dynamic, fast-paced environment. ✅ Consistently met or exceeded customer feedback ratings.

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

✅ Booked appointments and managed online interactions to streamline business operations. ✅ Engaged with prospects and generated leads through targeted social media outreach. ✅ Created and scheduled posts, ensuring consistency and audience engagement. ✅ Responded to customer inquiries and comments to build relationships and drive interaction.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

✅ Understanding the basic principles of design such as balance, contrast, alignment, spacing, and consistency. ✅ Familiarity with typography such as choosing fonts, and text alignment. ✅ Understanding image formats (JPEG, PNG, SVG) and their appropriate uses. ✅ Know how to save and export files for print or digital use.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
37
Gender
Female
Website
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Address
Lapu-Lapu City, Cebu
Tests Taken
IQ
Score:  109
DISC
Dominance: 30
Influence: 29
Steadiness: 15
Compliance: 27
English
C1(Advanced)
Government ID
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