Dedicated virtual professional with proven expertise in dental insurance verification and international customer service. Offering a unique combination of healthcare administration and customer support experience gained from working with prestigious global organizations including UPS (UK) and InterContinental Hotels Group (IHG).
Expert Services Offered:
*Dental Insurance Management
Insurance verification through online portals and direct carrier contact
Specializing in Medicaid, Liberty Dental, and PPO insurance plans
Claims status tracking and updates
Detailed benefits documentation
*Customer Service Excellence<8efe80624d780eba0c6493ec45140364
Reservation management and loyalty program administration
Complex problem resolution and case management
Professional communication across different time zones
*Virtual Administrative Support
Accurate data entry and record keeping
System navigation and database management
Detail-oriented documentation
Technical Skills:
Insurance verification portals
Practice management software
Customer relationship management (CRM) systems
Microsoft Office Suite
Shipping and tracking systems
Hotel reservation platforms
Professional Strengths:
Strong attention to detail
Excellent written and verbal communication
Problem-solving and critical thinking
Multi-tasking and priority management
Adaptable to different industries
Reliable and deadline-oriented
Work Schedule:
Available for [your preferred hours]
Flexible to adjust to client time zones
Reliable internet connection and dedicated workspace
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Knowledge of privacy regulations and ability to handle sensitive patient information securely.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
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