Current Employment Status:
Hired Full Time on Feb 5, 2024
Hired Part Time on Sep 13, 2024
With a strong foundation in business administration and a diverse background in customer support, virtual assistance, and e-commerce management, I bring a unique blend of skills to every role I undertake. I am passionate about optimizing operations, enhancing customer experiences, and driving growth through strategic initiatives. My experience spans from managing customer inquiries with empathy and precision to executing effective
Key Experience:
Customer Service Representative: Managed customer queries, resolved issues, and coordinated with Uber Support for refunds and deliveries, utilizing Zendesk to handle customer interactions.
Virtual Assistant: Focused on data entry, lead generation, and accuracy checks, while assisting with
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 6 months - 1 year
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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