As a Customer Service Representative, I professionally managed over 50 calls daily, providing members with accurate information on plan specific medicine coverage, copay and insurance. I ensured HIPAA compliance, processing monthly premium payments, and managing medication orders. Additionally, I facilitated tier exception petitions, enabling members to access non-formulary medications at lower costs.
As a Administrative Assistant, I was responsible for procurement activities including negotiating with suppliers, placing purchase orders and tracking invoices for timely payment. I also manages delivery operations, collaborate with sales dept. to optimize routes, and performs various office tasks including reconciling invoices, processing payments, maintaining petty cash, preparing sales reports, issuing invoices and managing deposits.
Experience: 1 - 2 years
My responsibilities includes invoice and payment processing, account reconciliation, collections management, credit evaluation, reporting and analysis, month-end closing tasks, and cross-functional collaboration with internal departments. Ensuring accurate and timely billing, payment recording, and account reconciliation, while also managing collections efforts, evaluating credit risks, and collaborating with other teams to optimize AR processes.
Experience: 2 - 5 years
Accounts payable tasks is included in my job description as Administrative Assistant in manufacturing Industry. My responsibilities includes ensuring accurate and timely processing of vendor invoices and payments, maintain vendor relationships, reconcile accounts , analyze payment terms, and collaborate with internal teams to optimize AP processes.
Experience: 2 - 5 years
I used to do bank reconciliation when I got my part time job in a small travel agency.
Experience: 6 months - 1 year
I have experience in Healthcare Insurance catering Medicare Part D(Drug Coverage) for 10 months. During this time, I enjoyed interacting with the members while helping them about their medications.
Experience: 5 - 10 years
This part of my job description when I was working as an Administrative Assistant.
Experience: 1 - 2 years
This is part of my task as Admin Assistant when I was assign to manage the deliveries of goods to customer. Calendar management helps me to schedule the deliveries, and avoid overlapping of schedule.
Experience: Less than 6 months
Doing accounting works needs attention to detail for an accurate report.
Experience: 1 - 2 years
Experience: 10+ years
I've been managing my own social media accounts for years now. I did the editing using photo and video editor myself before posting it to my social media accounts.
Experience: 5 - 10 years
We don't use any software in generating reports, so I have to manually organize my files for future data retrieval/requests.
Experience: 6 months - 1 year
I used to work as a call center agent in one of the BPO here in the Philippines. It's International account so we need to use English language.
Experience: 5 - 10 years
I also do this to prioritize important emails and to save time as well.
Experience: 6 months - 1 year
Active listening is very important in my work as a customer service rep to ensure that I got the right information I needed from them, so I could give them the correct solution.
Experience: Less than 6 months
From accounting to purchasing to customer support, I must say, yes, I am adaptable.
Experience: 6 months - 1 year
Been using this canva for a year now when I learned about virtual assistant. I used this to create my resume, portfolio and some editings for personal use.
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