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*3 years as an Amazon Account Specialist (EU, US Marketplace)
Tools Used: (Helium 10, Canva, Excel, PIM)
Optimize Product Listings (SEO Content/ Writing)
Product Variation
A+ Content Optimization
Handled Multichannel eCommerce Platform
Brand Store Creation/Optimization
Amazon Product Listing Troubleshooting
PPC Management
Amazon Catalog Management
Flatfile (Bulk Upload)
Account Health Management
Keyword Research and Analysis
Competitor Analysis
Enhance Product Imagery
Monitor and Analyze Performance Metrics
Stay Updated on Amazon Policies and Best Practices
*5 and half years as Sales Representative and Customer Service Support:
Exceeding monthly sales quotas
Top Sales Agent recognition
Effective communication (direct interactions,
Managing business pages on e-commerce platforms (Zendesk, Magento, Shopify Plus, Mibo,
Promptly addressing inquiries, handling complaints, and resolving customer concerns
Handled
*3 years as Small Business Owner
Managing business page (handled local selling e-commerce platforms like Shopee and Lazada)
*1 year as Amazon Product Researcher
Find profitable products (Keepa, Helium 10, and SellerAmp)
Analyzing sales data
Competitor Analysis
Monitoring market trends
Identifying high-demand products
Experience as an Amazon Product Sourcer US Marketplace
*6 years of experience as a Customer Service
Greeting customers, taking orders, and serving meals
Assisting customers with complaints or questions, providing information about products and services
Experience: 2 - 5 years
Amazon Account Manager
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Proficient in using Helium 10
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
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