Virtual Assistant

Overview

Looking for full-time work (9 hours/day)

at $9.00/hour ($1,782.00/month)

Bachelors degree

Last Active

November 25th, 2024 (2 days ago)

Member Since

April 27th, 2022

Profile Description

Hello there, I'm thrilled to introduce myself. With nearly eight years immersed in the BPO industry, I've navigated diverse roles, culminating in a substantial tenure as a team supervisor for almost four years. In this leadership capacity, I took immense pride in consistently surpassing our client's expectations and pushing the boundaries in e-commerce, healthcare, and web development sectors. My journey has been a tapestry of experience, from being an Intake Specialist at Dewitt Law Firm, catering to clients' case details and attorney appointments, to embracing the dynamics of customer support at Cozysuites as a Part-time Virtual Assistant. At Teleperformance, as a Supervisor, I ensured my team's success, handling crucial accounts like Kohl's, GoDaddy, and United Health Care, fine-tuning performance metrics, motivation, and discipline as necessary. Prior roles at TSD Global Solutions and Concentrix Corp. equipped me with the finesse of a Sales and Technical Support Representative, perfecting the art of addressing concerns, devising sales strategies, and providing exceptional customer service. My expertise lies in team management, honed soft skills, and a robust command over Microsoft and Google applications. I thrive in fast-paced, dynamic environments, embracing challenges that demand a strong work ethic and an unwavering commitment to excellence.