Ronald
Ecommerce Customer Care, Tech Support, Cold Caller & Lister
Verified
Overview
Looking for gig work
at $5.70/hour
Associates degree
Last Active
January 5th, 2025 (4 days ago)
Member Since
February 26th, 2022
Profile Description
Excellent communication skills in customer support for an eCommerce brand. Detail-oriented with a passion for helping customers. Serve as the first point of contact, liaising with owners to ensure smooth operations. Proficient with helpdesk systems for a seamless process, driven by a customer-first mindset.
Provide order updates
Manage cancellations and refunds
Assist with defective concern
Coordinate with supplier to reship
Customer account update request
Contest chargebacks
Respond to
Troubleshoot tech issues
Product upselling
Cold calling for surveys
Zendesk
Slack
Outlook
Salesforce
Live Chat
Avaya
Brightpattern
Atlas
Hive
Invission
Sparkfly
ECOMMERCE PRODUCT LISTING | DROPSHIPPING
Shopify, BigCommerce, Etsy
Hostinger, Meta Business Suite
Salesforce
Google Sheets, Microsoft Word
ChatGPT, Bard, Claude, AI Writer
Canva, Photoshop, Illustrator
SEOkart, FAVSeo, Erank
Trello, Slack, WhatsApp
Zoom, Outlook,
Grammarly, Quilbot, Papersowl
Top Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Customer Support » Chat Support
Experience: Less than 6 months
Professional Services » Management Services » E-Commerce Management » Product Listing
Experience: 6 months - 1 year
Other Skills
E-Commerce » Etsy
Experience: Less than 6 months
I can set up an Etsy shop from start to finish, an organization using google sheets and Google docs, tweak photos, add title, description, and infused keywords found from Erank. Research searchable long tail keywords in Erank
E-Commerce » Shopify
Experience: Less than 6 months
I'm experienced with this platform from updating the theme section, Klaviyo integration, password-protected site, coming soon page, embed forms from Klaviyo
E-Commerce » Bigcommerce
Experience: Less than 6 months
Product upload - Tweak photos or source photos for dropshipping stores - Add title, description, variant, rules, keywords, add ons
Design » Graphic Design » Canva
Experience: Less than 6 months
Marketing » Email Marketing
Experience: Less than 6 months
I have experience with email marketing and integrating them into e-commerce such as shopify. tools such as Klaviyo, Mailchimp, and Flodesk
Marketing » Social Media Management
Experience: Less than 6 months
Project Management » Trello
Experience: Less than 6 months
Project Management » Clickup
Experience: Less than 6 months
I have proficiency using this tool
Marketing » Email Marketing » Klaviyo
Experience: Less than 6 months
I have experience with the email marketing tool
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Fernando, Pampanga
- Tests Taken
- IQ
- Score: 118
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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